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How do I return my order using CollectPlus

You may return your purchase (or part of it) for an exchange or refund, within 14 days of receiving it, by posting the item(s) back to us at the address listed below. Please note, bridesmaid dresses can be returned in their original condition within 28 days of receiving your order.

If you are a UK customer, you can return your Little Mistress order via any local supermarket, newsagent or corner shop that offers the CollectPlus service. UK returns are Free of charge. 

- There are thousands of shops nationwide offering the service. Click here  to find your nearest one. As if that wasn’t easy enough, CollectPlus shops have extended opening hours, with many shops open seven days a week.

-All you need to do is complete the returns form that came with your order and pop it in the parcel with your returns.

-Peel off the CollectPlus label from your Returns Note and stick it onto your parcel.

-Take your parcel to your local CollectPlus store, where you'll receive proof of postage and a code to track your return online. Please ensure you retain this proof of postage so in the unlikely event your parcel goes missing, you’ll have proof you sent it.

-You can track your return using the code you were given here.

-Your return will be processed within 10 working days of your goods being received into our warehouse (excluding weekends and bank holidays).

-If you have lost your CollectPlus label, click here to print off a new one.