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My order is damaged, what should I do?

If you receive a damaged/faulty item, please notify us within 48 hours of receipt with an image and email to our CS team at enquiries@little-mistreess.co.uk. Please also clearly state it on the returns form as well.

Our team will check the image, confirm the refund and advise next steps with the faulty item.

Just return the order to the address provided on the packaging slip within 14 days from purchase for an exchange or refund. Please see our returns policy for more information.

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