We apologise but we have currently removed this service due to the hidden custom charges our customers were getting.
So our Irish shoppers can still shop with us we are working with Arnotts to stock selected products Online & In store. Please visit their website to see more.
Due to Brexit there are changes to delivery and taxes for the ROI. Below are the changes we have made and some information on expected charges.
-Delivery is FREE to ROI.
-Courier handling charge £15 on delivery invoiced by your courier.
-VAT we have removed from all our products on the website at checkout for those customers in the ROI. You will pay VAT via invoice from your courier on delivery.
-Orders over 150 Euros will have a duty fee applied at delivery and invoiced by your courier. This a charge of 12% and it is the customers responsibility to cover this charge. Please note this is a further charge to the above VAT & handling fee from the courier.
Custom & Duty Charges
Depending on the value of your order and your specific country, you may be charged customs or import fees once your parcel arrives into your country. As stated in our ‘Terms and Conditions’, these fees must be paid by the customer and won’t be covered by Little Mistress. These charges are not applied by Little Mistress therefore can’t be refunded. The charges are set by your country and vary between orders, we’re unable to predict what the charges may be. For further information, please contact your local customs office before placing your order. You will be responsible for assuring that any products you order comply with state and federal government import regulations.
We have outlined below further information why these costs occurred and what this means for you.
On 24th December 2020, the UK and the EU reached an agreement on how to trade (the Trade and Cooperation Agreement). It entered into force on 1st January 2021. As a result of the agreement, the UK is no longer part of the EU’s single market and customs union and new rules apply.
From 1st January 2021, the UK has extended the rules which applied to non-EU postal items before. Similarly, the EU now treats postal items from the UK as it did non-EU items before. This means there may be changes to how you receive items from abroad.
As soon as you buy a product from a non-EU country, then effectively you become an importer and become liable to Customs and Excise Duty as well as Value Added Tax (VAT) payments. The goods are normally held by the Customs Authority at entry, pending the payment of duty and tax.
The recipient may then have to pay customs or VAT charges and a handling fee in the receiving country before they can claim the parcel. These charges will depend on the recipients’ country, the value of the item and whether it is a gift or commercial goods.
Customs Duty is not due for goods, provided directly to the buyer when their value does not exceed 150 euros.
This exception does not apply to perfumes and toilet waters, tobacco or tobacco products and alcoholic products which are subject to special limits on the quantity provided.
VAT is not due when the total value of all goods in a consignment (value not inclusive of customs duties or transport costs) is less than a threshold. The threshold may vary from 10 euros to 22 euros, depending on the EU country. Certain countries however, exclude mail orders from the exemption. This exception does not apply to tobacco or tobacco products, to perfumes or toilet waters and alcoholic products.
To find out more please use the link below: