Returns
If your outfit is not for you here’s what you need to do to return it…
UK Customers £2.50
If you are not 100% satisfied with your order, there is a simple way to return it. You can return your order within 14 days of receiving and 28 days if you purchased a Bridesmaid dress. If you are returning an international/EU order, it's 28 days to allow for shipping. Unfortunately, we do not offer exchanges, only refunds.
To return your parcel and obtain your returns label or QR code and find your closest Royal Mail drop off point please visit the Royal Mail website using the link below.
We only accept returns on products bought from www.little-mistress.com Please do not return anything bought from John Lewis, ASOS, Sainsburys, Matalan or Next.
How to action your return
Make sure the items have the labels attached and the product is neatly packed back in its packaging.
Use the return form you received in your parcel to return your item(s).
Make sure you keep your receipt from the post office/drop off point.
Important Information
You will receive an email from the courier when your return has been received into our warehouse. Once your return has been refunded by our team you will then receive an email from Little Mistress.
Wrong or Faulty Items
We hope that these issues will not occur but if this should happen please contact our customer service team who can look into this for you
enquiries@little-mistress.co.uk
Exchanges
Exchanges are something we do not offer as a service.