Returns Policy

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Frequently Asked Questions

What is your Returns Policy?

🇬🇧 𝐔𝐧𝐢𝐭𝐞𝐝 𝐊𝐢𝐧𝐠𝐝𝐨𝐦

30-day return
window

Easy returns £5.99 using our returns label

Alternatively, return with your own courier at your own cost

Refunds are issued to the original payment method

Initial shipping costs are deducted

Processing time: up to 15 working days

🌍 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥

30-day return window

Returns must be sent using your own courier at your own cost

Refunds are issued to the original payment method

Initial shipping costs are deducted

Processing time: up to 15 working days

Start your return using our RETURNS PORTAL

UK Shipping

🇬🇧 𝐔𝐧𝐢𝐭𝐞𝐝 𝐊𝐢𝐧𝐠𝐝𝐨𝐦

Standard Delivery - £1.99

Free for orders over £150

Estimated delivery: up to 5 working days

Express Delivery £8

Estimated delivery: up to 2 working days

Express dispatch applies to orders placed before 2PM, Monday–Thursday

international shipping

🇪🇺 𝐄𝐮𝐫𝐨𝐩𝐞

Economy
Delivery €18

Estimated delivery: up to 15 working days

We currently ship to most EU destinations

No additional charges on delivery

🇦🇺 𝐀𝐮𝐬𝐭𝐫𝐚𝐥𝐢𝐚

Standard Delivery £20 (up to 5kg)

Heavy Delivery £40 (5kg–10kg)

Estimated delivery: up to 15 working days

No additional charges on delivery

Returns Policy

30-day return window
Easy returns £5.99 using our returns label
Or return with your own courier at your own cost

Start your return using our Returns Portal

Any problems? Email enquiries@little-mistress.co.uk

Returns From Our Approved Retailers

Purchased from one of our approved retailers with an LM despatch note?

Start your return via External Returns Portal and use the retailer’s order number.

Any problems? Email enquiries@little-mistress.co.uk