Carlotta Leaf Print Maxi Dress Vicky Pattison EDIT

Shell: 100% Polyester; Lining: 100% Polyester

Cool And Hand Wash Only, Do Not Bleach, Do Not Tumble Dry, Low Iron, Do Not Dry Clean, Wash With Similar Colours

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Returns Policy

The little mistress returns policy allows for a 14-day return window from the date you receive your items. To ensure a smooth return process, please make sure that items are unworn, unused, and in their original condition, complete with tags and packaging.

How to Return

To initiate a return for any order placed on little-mistress.com, you must use our Returns Portal. This system simplifies the return process and helps you track your return more effectively.

Return Options

• Online credit: Enjoy free returns using our online credit option.
• Prepaid return label: Alternatively, you can choose a prepaid return label at a cost of £3.99, which will be deducted from your refund.
• Your own label: You also have the option to send an item back using your own tracked service, which is entirely free.

Refunds

Once we receive your return, refunds are generally processed within 15 business days. The refund amount will be credited back to your original payment method, ensuring a direct and convenient transaction.

Damaged, Faulty or Incorrect Items

If you find that you've received a damaged, faulty, or incorrect item, our customer service team is here to help. It’s crucial that you contact us with photos of the issue before proceeding with any return. You can reach our team via email at enquiries@little-mistress.co.uk.

Understanding the little mistress returns policy is essential for a hassle-free shopping experience. We strive to ensure our customers are satisfied with their purchases and the return process is as smooth as possible. Should you have any additional questions regarding our returns or refund policies, do not hesitate to reach out to our customer service team for assistance.