DELIVERY & SHIPPING

Orders placed before 2 PM Monday-Friday are usually dispatched within 24 hours. Orders placed after will roll on to the next working day.

 

Orders are NOT processed on Saturdays, Sundays and UK Bank Holidays. 

UK STANDARD SHIPPING IS FREE

UK RETURNS ARE CHARGED AT £3.50

INTERNATIONAL RETURNS ARE AT YOUR OWN COST

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Mystery Box 

Each Mystery Box contains a selection of women’s fashion items (e.g. clothing, accessories, or footwear) curated at random.

Contents are selected at our sole discretion and vary in style and value.

Product images used in marketing are for illustrative purposes only and do not guarantee the items you will receive.

We do our best to match your chosen clothing size, but availability cannot be guaranteed.

All Mystery Box purchases are final and non-refundable, in line with UK Consumer Contracts Regulations exemptions for personalised and mystery items. 

Mystery Box Terms & Conditions apply - click HERE to read carefully before placing your order.

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PRE-ORDERS

Be the first to get your hands on the latest arrivals by pre-ordering items before they are in stock! Ensure you never miss out on your favourite pieces by securing them early. Take advantage of this exclusive opportunity to reserve your must-have items before they're gone! Pre-order items will be processed separately and can take up to 28 days to arrive. Your order will be split if combined with ready-to-ship items and additional email will be sent to keep you up-to-date.

 

UK SHIPPING

 

Evri Standard Delivery (up to 5 working days) 
FREE

Evri Express Delivery (up to 2 working days) 
£5.99

Express order must be placed before 2 PM, Monday - Thursday. No express delivery on bank holidays & weekends. Express delivery will arrive the next working day.

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EU SHIPPING

Austria, Belgium, Croatia, Czechia, Denmark, Finland, France, Germany, Luxembourg, Netherlands, Poland, Spain

 

EU Economy (up to 15 days) 

€6.50 EUR

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 IMPORT DUTY & TAX INFORMATION

Duties are included when paying in your own currency.

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RETURNS


Return processing take up to 14 days from the day we receive your return. 

UK RETURNS ARE CHARGED AT £3.50

EU & NON EU RETURNS are at your own cost. 

Mystery Box 

All Mystery Box purchases are final and non-refundable, in line with UK Consumer Contracts Regulations exemptions for personalised and mystery items. We do not accept returns or exchanges based on item preferences, sizing, or duplicate items. This does not affect your statutory rights in the event that an item is faulty or damaged upon receipt. For full Mystery Box terms & conditions click HERE.

For more information visit our Returns & Refunds page.